Trouble logging in?
Please try these troubleshooting steps before contacting Customer Support. If you're still not able to get in, or experiencing a different issue — let us know using the support form below.
- Username
Use the same username you created for any previous client portals tied to your account. Not sure? Try your email address instead. - Forgot Password?
Click "Forgot your password?" on the Sign In page, then enter your email and username. A password reset link will be emailed to you.
- After Resetting Your Password
Once your password is reset, close that tab, open a new one, and go to digitaltrust.com. Click "My Account" → "Sign In" to access your account. - Still Getting an “Invalid Login” Message?
You may be using the wrong username. Try the email address associated with your Sign In, and if that doesn't work, please let us know using the form below so we can help you recover it.
Trouble with the portal?
Please complete this form so our team can review and prioritize your resolution. Once our team has received your request, we will contact you to confirm that it’s fixed or if we need additional information to resolve.
For all other support and account-related matters, please contact us at (800) 777-9878 or by email at [email protected].
